Tag Archives: hard of hearing

Easter Egg Hunt – Wilberforce Trust

This Easter Sunday the Wilberforce Trust are hosting an Easter Egg Hunt for children with sight loss and their siblings.

Enjoy a fun filled day with your family. Come along and find the eggs, don’t forget to bring your basket.

The event is free, though charitable donations are welcome.

For more information and to book a place please contact Samantha Scholey – s.scholey@wilberforcetrust.org.uk

Your Right of Access

You have the right to find out if an organisation is using or storing your personal data. This is called the right of access. You exercise this right by asking for a copy of the data, which is commonly known as making a ‘subject access request’.

How to access your data

You can make a subject access request to find out what data is held and how it is used. You may make a subject access request before exercising your other
information rights.

You can make a subject access request verbally or in writing. If you make your request verbally, we recommend you follow it up in writing to provide a clear trail of correspondence. It will also provide clear evidence of your actions.

To exercise your right of access, follow these steps:

Step 1

  • Identify where to send your request.
  • Think about what personal data you want to access.

Step 2

  •  Make your request directly to the organisation.
  • State clearly what you want.

You might not want all the personal data that the organisation holds about you. It may respond more quickly if you explain this and identify the specific data you want.

When making a subject access request, include the following information:

  • Your name and contact details.
  • Any information used by the organisation to identify or distinguish you from other people with the same name (account numbers etc).
  • Any details or relevant dates that will help it identify what you want.

For example, you may want to ask for:

  • your personnel file
  • emails between ‘person A’ and ‘person B’ (say from 1 June 2018 to 1 Sept 2018)
  • CCTV camera data situated at ‘location E’ on, say, 23 May 2017 from 11am to 5pm records detailing the transfer of your data to a third party.

Letter template

[Your full address]

[Phone number]

[The date]

[Name and address of the organisation]

Dear Sir or Madam

Subject access request

[Your full name and address and any other details to help identify you and the data you want.]

Please supply the data about me that I am entitled to under data protection law relating to: [give specific details of the data you want, for example:

  • my personnel file
  • emails between ‘person A’ and ‘person B’ (from 1 June 2017 to 1 Sept 2017)
  • my medical records (between 2014 and 2017) held by ‘Dr C’ at ‘hospital D’
  • CCTV camera situated at (‘location E’) on 23 May 2017 between 11am and 5pm
  • copies of statements (between 2013 and 2017) held in account number xxxxx.]

If you need any more data from me, or a fee, please let me know as soon as possible. It may be helpful for you to know that data protection law requires you to respond to a request for data within one calendar month.

If you do not normally deal with these requests, please pass this letter to your DataProtection Officer, or relevant staff member. If you need advice on dealing with this request, the Information Commissioner’s Office can assist you. Its website is ico.org.uk or it can be contacted on 0303 123 1113.

Yours faithfully

[Signature]

Step 3

  • Keep a copy of your request.
  • Keep any proof of postage or delivery.

When to re-submit a request

You can ask an organisation for access more than once. However, it may be able to refuse access if your request is, as the law says, ‘manifestly unfounded or excessive’.

If you are thinking of resubmitting a request, you should think about whether:

  • it is likely that your data has changed since your last request
  • enough time has passed for it to be reasonable to request an update on
    how your data is being used, or
  • the organisation has changed its activities or processes recently.

What to do if the organisation does not respond or you are dissatisfied with the outcome

If you are unhappy with how the organisation has handled your request, you should first make a complaint to it.

Having done so, if you remain dissatisfied you can make a complaint to the ICO.

You can also seek to enforce your rights through the courts. If you decide to do this, we strongly advise that you seek independent legal advice first.

What organisations should do

If an organisation reasonably needs more information to help it find your data or identify you, it has to ask you for the information it needs. It can then wait until it has all the necessary information before dealing with your request.

When it responds to your request, the organisation should provide you with a copy of your data. It may do this electronically. If you need your data in another format, you must ask if this is possible.

  • You are also entitled to be told the following things:
  • What it is using your data for.
  • Who it is sharing your data with.
  • How long it will store your data, and how it made this decision.
  • Information on your rights to challenge the accuracy of your data, to have it deleted, or to object to its use.
  • Your right to complain to the ICO.
  • Information on where your data came from.
  • Whether your data is used for profiling or automated decision making and how it is doing this.
  • If it has transferred your data to a third country or an international organisation, what security measures it took..

When can the organisation say no?

An organisation may refuse your subject access request if your data includes information about another individual, except where:

  • the other individual has agreed to the disclosure, or
  • it is reasonable to provide you with this information without the other individual’s consent.

In deciding this, the organisation will have to balance your right to access your data against the other individual’s rights regarding their own information.

The organisation can also refuse your request if it is ‘manifestly unfounded or excessive’.

In any case the organisation will need to tell you and justify its decision. It should also let you know about your right to complain to the ICO, or through the
courts.

How long should the organisation take?

An organisation has one month to respond to your request. In certain circumstances it may need extra time to consider your request and can take up to an extra two months. If it is going to do this, it should let you know within one month that it needs more time and why. For more on this, see our guidance on Time Limits.

Can the organisation charge a fee for this?

A copy of your personal data should be provided free. An organisation may charge for additional copies. It can only charge a fee if it thinks the request is ‘manifestly unfounded or excessive’. If so, it may ask for a reasonable fee for administrative costs associated with the request.

Connecting Leeds – Transforming Travel

Engagement is now LIVE for Bradford to Leeds route proposals

Plans have started for a second round of public engagement on A647 bus lane proposals, Dawsons Corner improvements and enhancements to major junctions in Armley.

Our proposals aim to reduce bus delays between Bradford and Leeds by up to 15 minutes and improve bus reliability along the Stanningley Bypass route.

Design changes from public feedback within the initial engagement period have been incorporated into the scheme.

Let us know your thoughts on the updated plans and feel free to share this email to those who may be interested.

 

 

 

Drawing – BSL

Sunnybank Mills (Farsley,Pudsey) LS28 5UJ  are offering a free Life Drawing Session to any burgeoning, blossoming, blooming or would be artist, who is deaf or hard of hearing, on Thursday 11th October from 7 pm to 9 pm.

There will be a BSL interpreter to assist Kim Coley the tutor.

There will also be a male or female model to pose for the class.

Materials will be provided – all you need to do is turn up.

One to one tuition will be given, the objective being to encourage and develop an individual’s unique drawing skills.

If you would like to see what exciting events take place at Sunnybank Mills Gallery  visit their website/ facebook (sunnybankmillsgallery)/ twitter (@sunnybankmills)/ instagram (@sunnybankmills) .

To book a place on the session please contact Jane Kay or Alice Chandler 0113 2563239 or e mail arts@sunnybankmills.co.uk  
Or here to book you place.

Summer Fair!

https://i0.wp.com/www.lsdbp.org/wp-content/uploads/2018/06/Summer-Fair.jpg
Summer Fair Poster, The Leeds Society for Deaf and Blind People are very excited to be hosting a Summer Fair at The Centre. When: Saturday 14th July, 12:00pm – 4:00pm Where: The Centre, St Mary’s Street, Leeds, LS9 7DP Tombola, BBQ, Live Music, Hook a Duck, Raffle, Penalty Shootout, wet sponge throw, face Painting, Cake Stall and much more Everyone welcome Please share this poster far and wide

The Leeds Society for Deaf and Blind People are very excited to be hosting a Summer Fair at The Centre

When: Saturday 14th July, 12:00pm – 4:00pm
Where: The Centre, St Mary’s Street, Leeds, LS9 7DP

  • Tombola
  • BBQ
  • Live Music
  • Hook a Duck
  • Raffle
  • Penalty Shootout
  • wet sponge throw
  • face Painting
  • Cake Stall

……and much more!!

Everyone welcome!

Please share this poster far and wide!

 

Patients’ Satisfaction Study

We at the Leeds Teaching Hospitals Trust (LTHT) are very keen on delivering quality service to all patients, carers and the wider public. We highly appreciate the role that the patient “voice” plays in many of our access and service improvements to date and in order to make our access and service delivery the best that it can be for all people.

This is why we are seeking the views, comments and suggestions including your valuable feedback from our deaf and hard of hearing patients of your experience of our services through this short and simple questionnaire your valuable feedback will  help improve the services we deliver in 2018 and beyond.

To participate in this survey you would be either a deaf or hard of hearing patient at Leeds Teaching Hospitals Trust now or in the past, 16 years and above and have visited any of the Trust Hospitals at Leeds General Infirmary, St James Hospital, Chapel Allerton, Seacroft and Wharfdale hospitals in the past 3 years.

The questionnaire is completely anonymous and all your responses will be treated as confidential. We shall arrange feedback after completion of the survey through the usual communication channels such as social media, and reports to various interest groups and forums such as Healthwatch, Forum Central, Equality Hubs, Leeds Involving People and the Leeds Deaf Forum etc.

Your responses are very important to us and we look forward to your participation and receiving your responses back by Friday 16th February 2017.

Thank you for your help and cooperation.

Regards

LTHT Patient Experience Team
leedsth-tr.dhohsurvey@nhs.net

Deaf and Hard of Hearing Patient Survey

Our New Home

Map showing the location of the new centre, Click here to open Google Maps
We have finally moved into our new home at St Mary’s Street
We are open for booking medical appointments.
When we are fully open we will announce it here.
Entrance to the new Centre and an image of the entrance intercom
When you arrive either by car or on foot, please press the blue light button (See Image above) on the intercom system to ring the office to let them know you are waiting.
The office will let you in.

How to get there by Bus
16, 49, 50 & 50A,