Communication Tips
- 1. Get a person’s attention. It is acceptable to tap lightly on the shoulder.
- 2. Make sure the room is well lit.
- 3. Learn basic sign language.
- 4. Stand facing the person.
- 5. Make sure the information is understood – ask a person to repeat important details.
- 6. Don’t shout.
- 7. Avoid jargon – use plain English.
- 8. Speak one at a time.
To enable Deaf, Blind and Deafblind people to have equal opportunities, and achieve their potential without limitation.

- Having our community at the centre of everything we do.
- Providing a welcoming, sustainable and safe place where everyone feels at home and is treated as an equal.
- Enabling individuals, families and friends to connect and access support, resources and services, appropriate to their needs.
- Helping other organisations to develop their services to better meet the needs of Deaf, Blind and Deafblind People.
- Celebrating successes and respecting all.
